Accounting services
Case Studies
CUSTOMER
The Customer is a leading company in Europe in matters of Accountancy, Tax Advice and Payroll & Human Resources Services, with over 35 years of professional experience in the industry. Their Clients include small and medium-sized companies, large industrial groups, insurance companies, banks and other financial institutions, as well as individuals.
With the expansion in the scale of operations, the customer needed to centralize the Bookkeeping & Payroll Operations for its clients. Hence, the company was looking for an offshoring partner in India, which could provide with them with End-to-End Bookkeeping & Payroll Services.
By choosing the Offshoring alternative, the company could leverage on the India Advantage by way of Quality Service Delivery at Reduced Costs.
- Process Migration from the customer with minimal process documentation.
- Created Standard Operating Procedures for the entire process in close collaboration with the customer.
- Timely & Accurate Closure of Books of Accounts for the Customer.
- Management Information Systems to enable clear reporting to the Country Managers.
- Key Performance Indicator Review with the Customer at the close of each period.
- Team of Qualified & Experienced Accounting & Payroll Experts assigned for the project management.
- First Yield Pass of 99% achieved, thereby enhancing the quality of the process.
- Detailed Standard Operating Procedures for the Process made available.
- Customized Real Time MIS & Reporting, through daily process trackers.
- Improved Throughput by way of immediate transaction processing by the SBS team due to the Time Zone Difference, thereby enhancing the customer delivery.
- Migration of the process helped the customer to acquire additional clients.
- Documents and ERP being in French, SBS team brought in process controls and world class quality to the process.
- Substantial Reduction achieved in Back Office Operating Costs for the processes.
