payroll services
Case Studies
CUSTOMER
The Customer is a leading company in Europe in matters of Accountancy, Tax Advice and
Payroll services
& Human Resources Services, with over 35 years of professional experience in the industry. Their Clients include small and medium-sized companies, large industrial groups, insurance companies, banks and other financial institutions, as well as individuals.}
With the expansion in the scale of operations, the customer needed to centralize the Bookkeeping & Payroll Operations for its clients. Hence, the company was looking for an offshoring partner in India, which could provide with them with End-to-End Bookkeeping & Payroll Services.
By choosing the Offshoring alternative, the company could leverage on the India Advantage by way of Quality Service Delivery at Reduced Costs.
- Process Migration from the customer with minimal process documentation.
- Created Standard Operating Procedures for the entire process in close collaboration with the customer.
- Timely & Accurate Closure of Books of Accounts for the Customer.
- Management Information Systems to enable clear reporting to the Country Managers.
- Key Performance Indicator Review with the Customer at the close of each period.
- Team of Qualified & Experienced Accounting & Payroll Experts assigned for the project management.
- First Yield Pass of 99% achieved, thereby enhancing the quality of the process.
- Detailed Standard Operating Procedures for the Process made available.
- Customized Real Time MIS & Reporting, through daily process trackers.
- Improved Throughput by way of immediate transaction processing by the SBS team due to the Time Zone Difference, thereby enhancing the customer delivery.
- Migration of the process helped the customer to acquire additional clients.
- Documents and ERP being in French, SBS team brought in process controls and world class quality to the process.
- Substantial Reduction achieved in Back Office Operating Costs for the processes.
